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FAQ

  • What is the region from where our products are sourced?
    Our products are made with love by artisans from a small district in Jharkhand known as Simuldanga.
  • What is our return policy?
    We have a 7-day return policy.
  • How long does it take to ship my order?
    We take anywhere from 4-10 business days after order has been made.
  • Do we offer free delivery?
    We order free delivery on products over Rs.499.
  • Do we ship internationally?
    As of now CultuReserve is based only in India.
  • Will I be asked to share card information, account information or passwords over phone or email?"
    The CultuReserve team will never request you to share any of your payment details over email or over phone. In fact, you should not be sharing this information with anyone else.
  • Which forms of payment do you accept?
    We currently support following payment options on our website: 1. Credit Card 2. Debit Card 3. Net Banking 4. Pay on Delivery (POD)
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